guides7 July 20264 min read
How to use our platform
A short tutorial on how to use out platform.
S
Strike & Co. Team
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A short tutorial on how to use out platform.
Strike & Co. Team
Welcome to Strike & Co. — here is everything you need to know to get the most out of the site, from browsing to checkout and beyond.
Use the top navigation bar to explore by lighter type:
You can also use the search bar (magnifying glass icon, top right) to find any product by name or keyword. On mobile, tap the hamburger menu to access all categories.
On the products listing page you will find filter chips at the top. Use them to narrow down by:
Use the Sort dropdown to order by newest, price, or top-rated.
Each product page shows:
Select a quantity and click Add to cart. The cart icon in the header updates instantly. You can open the cart at any time to review items, change quantities, or remove products.
Bundle deals are available on the Bundles page — these group related items at a discount and are added to your cart as a single bundle.
On the cart or checkout page you will find a discount code input. Enter your code and click Apply.
If you have loyalty points, a toggle appears on the payment step. Flip it on to apply your points as a discount — 100 points = $1 off. Points are earned automatically on every order.
Checkout is a single page with four steps:
After placing the order you will receive a confirmation email with your order number and a tracking link once your lighter ships.
Visit Track Order and enter your order number and email address. If you have an account, log in and go to Account → Orders to see all your orders and their status in one place.
An account is optional for checkout but unlocks:
Create an account or sign in at checkout to link your order automatically.
Every purchase earns you points. Your tier determines your points multiplier:
| Tier | Points | Multiplier |
|---|---|---|
| Igniter | 0 – 499 | 1× |
| Carrier | 500 – 1,499 | 1.25× |
| Craftsman | 1,500 – 3,999 | 1.5× |
| Forgemaster | 4,000+ | 2× |
See the full Rewards page for redemption rates and tier perks.
The Curator's Club is our monthly subscription box. Members receive a curated selection of exclusive lighters and accessories delivered every month. Visit the Subscriptions page to see current plans and subscribe.
Once per day, a Spin to Win popup appears while you browse. Give it a spin for a chance to win a discount code — anywhere from 5% off to free shipping. The code is saved to your browser and automatically shown at checkout.
All products come with a 1-year warranty against manufacturing defects. We also accept returns within 30 days for unused items. See the Warranty page and our FAQ for full details, or contact us to start a return.
Still have questions? Check the FAQ or get in touch — we reply within 24 hours.